REFUND POLICY


REFUND POLICY

REFUNDS

Refunds for customer purchases will be allowed where either an ebook is damaged on our server and we can not repair it and thus make it available to the customer or the content of the ebook is substantially different to the content advertised through its blurb, genre classifications and the supplied extract, bearing in mind that we allow only three genres to be selected for a given title so other genres may also apply that could not be selected by the publisher.

DELIVERY OF PURCHASE

All books available on this site are electronic books (ebooks) and are available for download after purchase. All customers of the site are given the option to register as members. If you register as a member then the ebook(s) purchased will be added to your Member's bookshelf/library immediately on completion of the purchase. If you are not a member you will be emailed the access codes to a download page as soon as you complete the payment process. Your download page will be active for approximately 48 hours. Please check your spam filters if our email does not arrive. In the event of any problems with your downloads or if our email does not arrive, please contact us on admin@silvermoonbooks.com .

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